About us 關於我們
We are an all-in-one online shopping mall that offers a wide range of popular products in various categories. We are committed to creating a safer, faster, and more affordable online shopping experience for our customers. Our product categories include clothing,  cosmetic，shoes, bags, home goods, kitchenware, electronics, and more. We strive to provide our customers with a comprehensive one-stop shopping experience.

We have a professional e-commerce team, logistics and delivery team, and a comprehensive after-sales service to better serve our customers. We have expanded our business area and improved the shopping experience to meet the needs of our customers. With the principles of convenience, discounts, and efficiency, we continuously provide high-quality products and follow-up services to both new and old customers. We adhere to the concept of "more fashionable, higher quality" and build a convenient and trustworthy one-stop shopping platform, reducing intermediate links, and receiving praise from every customer. We believe that details determine success, and service creates value.

Over the years, our team has gained the trust of more customers through relentless efforts and honest business operations with the advantages of high-quality service and competitive product prices. We adhere to the eternal principle of "customer-oriented, pursuit of quality, respect for customers, and creating refinement." Through retail, we provide customers with high-quality, affordable, safe, and reliable products, and work hand in hand with customers to build a better life.

我們是一家一體化線上購物中心，提供各種類別的各種流行產品。我們致力於為顧客創造更安全、更快捷、更實惠的線上購物體驗。我們的產品類別包括服裝、化妝品、鞋子、箱包、家居用品、廚具、電子產品等。我們致力於為客戶提供全面的一站式購物體驗。

我們擁有專業的電商團隊、物流配送團隊、完善的售後服務，更能服務客戶。我們擴大了業務範圍，改善了購物體驗，以滿足客戶的需求。我們本著方便、優惠、高效的原則，不斷為新舊客戶提供優質的產品和後續服務。我們秉持「更時尚、更高品質」的理念，打造便利、值得信賴的一站式購物平台，減少中間環節，得到每位顧客的好評。我們相信細節決定成功，服務創造價值。

多年來，我們的團隊透過不懈的努力和誠實的經營，以優質的服務和具有競爭力的產品價格優勢，贏得了更多客戶的信任。我們堅持「以客戶為導向，追求品質，尊重客戶，創造精品」的永恆原則。透過零售，提供客戶優質、實惠、安全、可靠的產品，與客戶攜手共建美好生活。

Delivery and Shipping Fees 配送和運費
Singapore:

1.Free shipping throughout the region，with cash on delivery option available for doorstep delivery.

2.Delivery Time:

After the order is successfully placed, we will arrange the goods for delivery in the order received, with an approximate delivery period of around 3 working days. We offer delivery services without specific time restrictions and can accommodate delivery requests on Saturdays, Sundays, and public holidays.

1.Estimated Arrival Time:

After order completion, the estimated arrival time is around 7 working days.

新加坡：

1.全地區包郵，可貨到付款，送貨上門。

2.交貨時間：

訂單成功下單後，我們會依照收到的訂單安排出貨，預計出貨週期約3個工作天。我們提供的送貨服務沒有特定的時間限制，並且可以滿足週六、週日和公共假期的送貨請求。

1.預計到達時間：

訂單完成後，預計到貨時間約7個工作天。

Return and Exchange Policy 退換貨
Apply for a return or exchange:

For returns or exchanges due to quality issues: Within 7 days of receiving the goods, send an email to the after-sales service center at [email protected] The customer service will process your request within 1-3 working days after receiving the email.
Return and exchange process: Confirm receipt of the goods - Apply for a return or exchange - Customer service reviews and approves - User returns the goods - Warehouse receives and inspects the returned goods - Return or exchange is processed - Refund or replacement is issued. Please provide the return or exchange request with the following information: package tracking number, order number, name, and phone number.
To cancel an order:
To cancel an order, you need to send an email to the after-sales service center stating your order number and specifying the reason for cancellation. Please provide your name and phone number in the email.



申請退貨或換貨：

1.因品質問題退換貨：收到貨7天內，寄送郵件至售後服務中心：[email protected] 客服將在收到郵件後1-3個工作天內處理您的請求。

2.退換貨流程：確認收到商品－申請退換貨－客服審核批准－使用者退貨－倉庫接收並檢查退貨－處理退換貨－發出退款或換貨。請提供退貨或換貨請求並提供以下資訊：包裹追蹤號碼、訂單號碼、姓名和電話號碼。

取消訂單：

如需取消訂單，您需要向售後服務中心發送電子郵件，註明您的訂單號碼並註明取消原因。請在電子郵件中提供您的姓名和電話號碼。

Contact us 聯繫我們
You can contact us by sending an email or even writing a letter to us with any questions or feedback. We are eager to provide you with excellent service, and we will respond to emails within 24 business hours (1 business day).

After-sales service hotline:[email protected] (click the email address to send a message)
Our online customer service hours: (UTC / GMT + 08:00) 9:00-18:00

如果您有任何問題或回饋，您可以透過發送電子郵件甚至寫信給我們來聯絡我們。我們渴望為您提供優質的服務，我們將在 24 個工作小時（1 個工作天）內回覆電子郵件。

售後服務專線：[email protected]（點擊電子郵件地址發送訊息）

我們的線上客服工作時間：（UTC/GMT+08:00）9:00-18:00